Derek Jackson
7126 Forrest Avenue, Philadelphia PA, 19138
215-224-4464; DerekJackson29@hotmail.com
OBJECTIVE
Seeking a challenging opportunity as a Network or Systems Engineer
specializing in Microsoft Windows operating systems, in an environment
that can utilize efficient, organized and technical skills.
VOLUNTEER
Mount Mariah Baptist Church, Volunteer                    1999 - 2000
Saint Charles Borromeo Elementary School, Volunteer       2000 - 2001
Administrator
§        Designed, deployed and administered the church’s office and
after-school program network, using Windows 98se and Windows 2000
professional.
§        Successfully initialized DSL Internet sharing using
Point-to-Point Protocol over Ethernet (PPPoE) for entire office.
§        Installed, tested and configured TCP/IP network for small
office environment.
§        Responsible for printer configuration and troubleshooting.
§        Designed and implemented placement layout for star topology.
§        Constructed 10/100-specification cabling.
PROFESSIONAL EXPERIENCE
First Union/Wachovia,
A&O Service Center Associate                           2000 - 2001
Batching Associate                                     2001 - 2002
Armor Clerk                                            2002 - Present
§        Perform various forms of data entry, filing, balancing, and
reconcilement routines.
§        Performs investigations of exception items and determines
resolution.
§        Able to operate departmental equipment and any and any
required maintenance.
§        Respond to basic customer inquiries.
§        Operate Shear tech, Banc check stripper and mender.
§        Operate 7780 reject repair machine.
§        Responsible for servicing and cleaning of the encoding
machines.
§        Perform productivity and quality watch for error deposits.
§        Research non-credited accounts and lost deposits.
§        Receive and prepare deposits for item processing.
DataPlex/GMAC Mortgage,                                1998 - 2000
Loan Prep
§        Responsible for all approved mortgage file to be matched with
a header sheet.
§        Handled all requested files for corresponding departments.
§        Monitored the number of files that were printed, matched and
returned to corresponding departments.
§        Responsible for shipping the AP files to Accounts Payable at
the Walnut Grove location.
JCPenney                                               1996 - 1999
Sales Representative
§        Maintained stock AOR or sales floor.
§        Monitor shrinkage control and inventory.
§        Attended to all customers need.
§        Operated cash registers.
EDUCATION
Saint John Neumann High School                           1988 – 1992
High School Diploma
COMPUTER SOFTWARE EXPERTISE
Windows 95, 98se, 2000, ME, XP, NT, DOS, Microsoft Office, Linux, Lotus
Notes, Rumba